Any bill from a Texas provider, dated within 9 months of the date of service, with a balance over $300. Dental, vision, and lab bills from Texas providers count. A few specifics: Already in collections? Still eligible. Already paid part of it? Still eligible. We work the remaining balance. No paper bill? Connect your insurance or your patient portal instead. We connect with 1,300+ plans and portals. More than one bill? You can upload as many as you like.