Granted Texas Bill Pay-Off Program Terms & Conditions

1. Sponsor 

The program (the "Program") is sponsored by Granted Health, Inc. , d/b/a Granted] ("Sponsor" or "Granted"), 169 Madison Ave #2473, New York NY 10016, USA. The Program is not sponsored, endorsed, or administered by, or associated with, any hospital, health system, insurer, or government program. Hospital and health-system names appearing in these Terms are used solely to identify where an applicant received care. 

2. Application Period 

Stage 1 applications open August 24, 2026  and close September 12, 2026 11:59 pm CT(the "Application Period"). Bills submitted outside the Application Period are not eligible for the Program but will still receive Granted's standard bill-advocacy service (see Section 10). 

3. Eligibility 

To be eligible, an applicant must, at the time of application and through the date of payment: 

1 Be a legal resident of the State of Texas and reside in the same county as the hospital or facility that issued the submitted bill; 

2 Be at least eighteen (18) years old; 

3 Submit a medical bill with a date of service no more than nine (9)  months before the date of application; 

4 Submit a bill with a patient-responsibility balance of at least $1000 dollars ($1000); 

5 Be the patient named on the bill or the person legally responsible for it. 

6 Complete the Granted Financial Assistance Application

7 If selected as a finalist or Recipient, complete the applicable stage requirements in Sections 5 and 7 within the stated deadlines. 

Bills that are not eligible: bills that are materially erroneous (for example, billed to the wrong insurance or containing fundamental billing errors that Granted's standard service would resolve without payment); bills already fully resolved, forgiven, or paid. 

4. How to Apply (Stage 1) 

Apply by visiting the campaign landing page at grantedhealth.com/texas, providing your first and last name, answering the screener questions in Section 3, completing Granted's standard onboarding, and uploading an eligible medical bill during the Application Period. Stage 1 requires only Granted's standard service HIPAA release; no media release or marketing authorization is required to apply. Limit [one (1)] application per person. Applying is free. Applying does not obligate any applicant to accept any settlement, payment plan, or service beyond the standard advocacy service. 

By applying, each applicant attests that they meet the residency and age requirements in Section 3 and that their screener answers are accurate. Sponsor verifies eligibility at later stages; attestation at application does not waive verification. 

5. Program Stages and Selection 

Stage 1 — Screening. A review panel of 2 reviewers evaluates all eligible Stage 1 applications against the following published criteria: 

• Financial need (50% weight): the burden of the bill relative to the applicant's household income and household size as reported at screening [counsel/ops: confirm whether an FPL-based band is stated here, e.g., household income between the Medicaid threshold and 400% FPL, consistent with hospital financial-assistance policies under IRC 501(r)]; 

• Personal story (5% weight): the clarity and circumstances of the applicant's account of how the bill arose and its impact; 

• Select Providers: Bills issued by the following North Texas hospital systems will receive additional weighting: Baylor Scott & White Health; Parkland Health & Hospital System; Dallas Regional Medical Center; Methodist Health System; Texas Health Resources; Medical City Healthcare; White Rock Medical Center; Children's Health; UT Southwestern; JPS Health Network; Cook Children's; Mesquite Specialty Hospital / Mesquite Rehabilitation Institute; Methodist McKinney Hospital; Texas Health Huguley; Christus Health; Hunt Regional Healthcare; Texas Scottish Rite Hospital for Children. 

• Media participation (45% weight)  Willingness to participate in Sponsor's media coverage may be considered as a selection factor. 

Stage 2 — Finalist selection and requirements. Up to [ten (10)] highest-scoring applicants ("Finalists") will be notified by email. Within 7 days of notification each Finalist must complete all of the following, or be removed from consideration (Sponsor may advance the next-highest-scoring applicant): 

1 Complete Sponsor's full financial-assistance application, including the supporting documentation described in Section 7; 

2 Sign a media release as as a separate document from the standard service HIPAA release (see Section 7 for terms); 

3 Cooperate with verification of residency, age, and the bill's authenticity with the issuing provider. Sponsor may grant a reasonable extension for documented good cause [counsel: confirm extension language]. 

Stage 3 — Case work and Recipient selection. Every Finalist's case is worked through Granted's standard advocacy pipeline — pursuing the hospital's income-based financial-assistance discounts and negotiated reductions — regardless of Program outcome. From Finalists who completed the Stage 2 requirements, the panel selects one (1) or two (2) recipients ("Recipients") against the published criteria above, based on verified financial need and suitability for media participation. Sponsor pays each Recipient's remaining balance as described in Section 6. Recipients may be referred to as "winners" in campaign materials. Panel scoring at each stage will be documented and retained; the panel's decisions are final. 

6. Program Benefit 

For Recipients only: after Granted's advocacy team has pursued all available reductions to the submitted bill — including the hospital's income-based financial-assistance discounts and negotiated adjustments — Sponsor will pay the remaining patient-responsibility balance in full. The Recipient will owe nothing on the submitted bill. The benefit is non-transferable, applies only to the submitted bill, and may not be exchanged for cash. Payment is made directly to the provider or its collection agent, not to the Recipient. Total number of Recipients: one (1) or two (2). 

Finalists who are not selected as Recipients, and applicants who are not selected as Finalists, do not receive the bill pay-off. They continue to receive Granted's full standard bill-advocacy service on their submitted bill, including any financial-assistance discounts and negotiated reductions Granted's team obtains through the standard process. 

7. Stage Requirements and Verification 

Finalist financial-assistance application (Stage 2). The full financial-assistance application consists of Sponsor's FA form plus supporting documentation of the household income and household size reported at screening. This documentation is collected specifically so that Granted's advocacy team can apply, on the Finalist's behalf, for income-based discounts under the treating hospital's financial-assistance policy (for nonprofit hospitals, the policy required under IRC Section 501(r)). Hospitals differ in what they require; the list below is the most exhaustive set a Finalist may be asked for, and only the items the treating hospital's policy actually requires will be submitted to it: 

• Government-issued photo ID; 

• Proof of residency (utility bill, lease or mortgage statement, or voter registration card);

 • Proof of household income: pay stubs for the most recent [30–90] days for each earning household member; most recent federal income tax return (Form 1040) with schedules; W-2s and 1099s; employer verification letter; Social Security, SSDI, or SSI award letter; unemployment-benefit statement; pension or retirement-income statements; child support or alimony documentation; self-employment profit-and-loss records; 

• A signed zero-income or income attestation where a household member has no documentable income;

• Bank statements (checking and savings) for the most recent [60–90] days; 

• Proof of household size (most recent tax return listing dependents, or attestation);

• Insurance information: insurance card and relevant explanation of benefits, or documentation of uninsured status; 

• Where the hospital's policy requires it, a Medicaid denial or documentation of Medicaid screening. 

Finalist releases (Stage 2). Each Finalist signs a media release and a marketing-use HIPAA authorization as separate documents from the standard service HIPAA release. Signing is a condition of remaining in consideration for the Program benefit, not a condition of receiving Sponsor's standard service. The marketing HIPAA authorization is voluntary, specific, and revocable at any time in writing; revocation removes the Finalist from Recipient consideration but does not affect their standard service, and does not retroactively affect uses already made in reliance on the authorization [counsel to confirm revocation language and asset plan]. Sponsor will only publicize Recipients; a non-Recipient Finalist's information will not be used in marketing despite the signed authorization [counsel: confirm this commitment and whether authorizations from non-Recipients should be affirmatively destroyed/expired]. 

Recipient requirements (before payment). A selected Recipient must, within [X] days: 

1 Complete a Form W-9 if the expected benefit value is $600 or more; 

2 Consent to a limited public-records screen [scope per counsel] before being featured in press activity. 

Failure to complete stage requirements within the stated period, failure of verification, or a materially inaccurate application results in disqualification, and Sponsor may select an alternate. Sequence: verification, then payment, then any publication. 

8. Publicity and Media 

Except where prohibited by law, and only under a signed media release and marketing HIPAA authorization, Sponsor may use a Recipient's name, likeness, story, and the amount of bill relief obtained in press, social, and marketing materials without further compensation. Any influencer or creator promoting the Program must clearly disclose their material connection to Sponsor in each post. Recipient dollar figures used in marketing follow Sponsor's testimonial-approval process. 

9. Privacy 

Information submitted with an application is handled under Sponsor's Privacy Policy [link] and Notice of Privacy Practices [link]. Stage 1 requires only the standard service HIPAA release. Financial-assistance documentation collected at Stage 2 is used for the hospital financial-assistance purpose described in Section 7 and handled under the same policies. Protected health information is not used for marketing without the separate marketing authorization described in Section 7, and only Recipients are publicized. 

10. Relationship to Granted's Standard Service 

Every applicant receives Granted's full standard bill-advocacy service on their uploaded bill regardless of Program outcome. Non-selection at any stage does not affect the handling, priority, or quality of an applicant's case. Applicants who do not meet Program eligibility (for example, non-Texas residents reached through national promotion) are not entered in the Program but still receive the standard service. 

11. General Conditions 

Sponsor may disqualify any application that is fraudulent, inflated, materially inaccurate, or submitted in violation of these Terms. Sponsor reserves the right to modify, suspend, or cancel the Program for causes beyond its reasonable control [counsel: scope of reservation]. If a Recipient becomes unable or unwilling to accept the benefit, fails verification, or revokes a required authorization before payment, Sponsor may award the benefit to an alternate Finalist. These Terms, and any dispute arising from the Program, are governed by the laws of the State of Texas.