Your patient data, properly protected

Your patient data, properly protected

How Granted handles your data and the control you have over it.

How Granted handles your data and the control you have over it.

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HIPAA-aligned

We align with HIPAA standards and are

 SOC2 certified

End-to-end encryption

All your insurance and healthcare data is encrypted end-to-end

You own your data

We’ll never share or sell your data and you can delete it at any time

How we use your information

When you upload a bill or link your account, we use that information to review your case and help where we can. That includes checking for billing issues, verifying your insurance processed correctly, and identifying any opportunities to reduce what you owe.

Your data is only used to resolve your healthcare issues. It’ll never be sold, rented, or shared with advertisers or data brokers.

Jenny O

Uploading medical bill…

Jenny O

Uploading medical bill…

The process of uploading your medical bills in Granted App

Securely integrated with 1,300 insurance and patient portals

We securely connect to insurance and patient portals across medical, dental, and vision giving you a unified way to access, verify, and act on claims data, with end-to-end encryption and single sign-on.

Your account and your data

Review, update, or remove it at any time.

Request data deletion — email us at privacy@grantedhealth.com to request full deletion of your personal data. We'll confirm within 30 days.

Delete your account — go to Settings → Account → Delete Account, or contact our support team and we'll handle it for you.

Family accounts — members added to your family profile have their own separate HIPAA authorization. You can remove a family member's access at any time.

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Bruce Ortega

Account Settings

Account Settings

The process of uploading your medical bills in Granted App

Protection & security 

you can rely on

Protection & security 

you can rely on

Granted is built on a foundation of enterprise-grade protection and security controls. Our compliance posture is continuously monitored by Vanta and publicly accessible at all times.

Granted is built on a foundation of enterprise-grade protection and security controls. Our compliance posture is continuously monitored by Vanta and publicly accessible at all times.

Encryption

All your data, including uploaded bills and insurance records, is encrypted at rest (AES-256) and in transit (TLS 1.2+).

Access controls

Access is limited to team members who need to work on your case. Permissions are role-based, with MFA and least-privilege policies in place.

HIPPA authorization

Before we act on your behalf, you sign a HIPAA authorization. This gives you visibility into how your information is used.

SOC 2 Certification

We maintain SOC 2 certification with independently audited controls across security, availability, and confidentiality.

Constant monitoring

Vanta monitors our controls in real time to detect and respond to potential issues.

Credential handling

We connect to insurance and patient portals using secure, token-based integrations. Passwords are encrypted and isolated using AWS Nitro Enclaves.

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Traditional Security Monitoring

Traditional security monitoring

Checked once a year

Issues can go unnoticed between audits

You’re asked to trust what companies say

Things can fall out of date over time

Granted with Vanta

Monitored automatically everyday

Problems are caught and flagged right away

You can see a live, up-to-date report anytime.

Always current and continuously verified

Common
questions